How to Obtain Your Equifax Credit Score and Report for Free in Canada

Your credit score is a vital number that reflects your creditworthiness. It plays a significant role in determining your eligibility for loans, mortgages, and even insurance policies. In Canada, Equifax and TransUnion are the two major credit bureaus that collect and maintain your credit information. This information is then used to calculate your credit score.

This article will guide you through everything you need to know about obtaining your free Equifax credit score and report in Canada. We’ll explore different methods for accessing your credit report, explain what factors influence your credit score, and delve into the details included in your report.

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Why Are Your Credit Score and Report Important?

Your credit score is a three-digit number typically ranging from 300 to 900. A higher score indicates a strong credit history, making you a more reliable borrower in the eyes of lenders. This translates to better interest rates and loan terms. Conversely, a low credit score can limit your access to credit and result in unfavorable loan conditions.

Your credit report, on the other hand, is a detailed document outlining your credit activity. It includes information such as:

  • Personal details (name, address, date of birth)
  • Credit accounts (credit cards, loans, lines of credit)
  • Payment history (track record of on-time payments)
  • Credit utilization ratio (percentage of available credit used)
  • Public records and collections (bankruptcies, tax liens)
  • Inquiries from lenders (applications for new credit)
  • Court judgments and liens (outstanding legal claims)

By reviewing your credit report regularly, you can ensure its accuracy and identify any errors that could be potentially dragging down your credit score.

Accessing Your Free Equifax Credit Score

Equifax offers a free credit score directly on their website. You can simply visit and follow the prompts.

Here are some additional ways to obtain your free Equifax credit score:

  • Financial Technology Companies: Certain FinTech companies in Canada offer free credit scores as part of their services. Popular options include:
    • Borrowell: This platform allows you to monitor your credit score for free with weekly updates.
    • Loans Canada: This website provides access to your Equifax credit score alongside loan rate comparisons.

It’s important to note that while the credit score itself might be free, these FinTech companies might offer additional credit monitoring features or financial products with subscription fees.

Understanding Your Credit Score Range

Knowing your credit score is crucial, but understanding what it signifies is equally important. Here’s a breakdown of credit score ranges in Canada:

  • Poor (300-559): This indicates a high credit risk, making it challenging to qualify for loans or favorable interest rates.
  • Fair (560-659): This score suggests room for improvement but may still allow you to access some credit options, albeit with potentially less attractive terms.
  • Good (660-724): This is a desirable score that qualifies you for most loans and credit products at competitive rates.
  • Very Good (725-759): This score signifies a strong credit history, potentially leading to even better loan terms and interest rates.
  • Excellent (760-900): This is the top tier, granting you access to the most favorable credit options available.

Remember, different credit bureaus might use slightly different models to calculate your score, so you might see minor variations between your Equifax and TransUnion scores.

Factors Affecting Your Credit Score

How To Get a Free Equifax Credit Score and Report in Canada

Several factors influence your credit score, with some holding more weight than others:

  • Payment History (35%): This is the most crucial factor. A consistent record of on-time payments significantly boosts your score. Conversely, late payments and defaults have a detrimental impact.
  • Credit Utilization Ratio (30%): This refers to the amount of credit you’re using compared to your total credit limit. Keeping your utilization ratio low (ideally below 30%) demonstrates responsible credit management.
  • Length of Credit History (15%): A longer credit history with a positive track record is favorable.
  • New Credit Inquiries (10%): Frequent applications for new credit cards or loans can negatively impact your score in the short term. However, the impact is usually minimal and temporary.
  • Credit Mix (10%): Having a healthy mix of credit products, such as credit cards, installment loans, and lines of credit, can be beneficial.

By understanding these factors and managing your credit responsibly, you can work towards building a strong credit score.

Obtaining Your Free Equifax Credit Report

There are several ways to request your free Equifax credit report in Canada:

  • Online: Visit the Equifax website ( and navigate to the section for requesting your credit report. You’ll need to create an account and verify your identity.
  • Phone: Call Equifax’s automated phone service at 1-800-465-7166. Be prepared to provide your personal information and Social Insurance Number (SIN). Your report will be mailed to you within 5-10 business days.
  • Mail: Download the Equifax Credit Report Request Form from their website and mail it to the address provided on the form. You’ll need to include copies of at least two government-issued IDs (e.g., driver’s license, passport) for verification purposes.
  • In Person: Visit one of Equifax’s four physical locations in Canada (Toronto, Montreal, Halifax, and Charlottetown). Bring along a valid photo ID and proof of address (less than 90 days old) to receive your report immediately.
  • Borrowell: Some FinTech companies, like Borrowell, allow you to access your Equifax credit report for free when you sign up for their platform.

Remember, you are entitled to a free Equifax credit report from Equifax itself once every 12 months. You can access your credit score for free more frequently through the methods mentioned earlier.

What to Do After Receiving Your Credit Report

Once you have your Equifax credit report, carefully review it for accuracy. Look for any discrepancies or errors, such as:

  • Incorrect personal information
  • Accounts you don’t recognize
  • Late payments that you know were made on time

If you find any errors, you have the right to dispute them with Equifax. They are obligated to investigate the discrepancies and correct any mistakes within a reasonable timeframe.

Here’s how to dispute errors in your Equifax credit report:

  • Online: Log in to your Equifax account and use their online dispute resolution process.
  • Mail: Submit a written complaint to Equifax’s National Consumer Relations department at the address provided on their website.
  • Phone: Contact Equifax’s customer service department and explain the discrepancies you found.
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It’s crucial to address any errors promptly to ensure your credit score accurately reflects your creditworthiness.

By understanding your credit score and report, you can take control of your financial health. By monitoring your credit regularly, managing your credit responsibly, and addressing any errors promptly, you can work towards building a strong credit score that unlocks better financial opportunities.

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